Home Truths: Top tips from an Essex property expert

PUBLISHED: 12:30 23 January 2018 | UPDATED: 12:30 23 January 2018

Great Dunmow (c) Mark Seton, Flickr (CC BY 2.0)

Great Dunmow (c) Mark Seton, Flickr (CC BY 2.0)


Every month a different Essex property expert will give you crucial advice on how to make your property search as successful as possible

Zoe Napier offers her thoughts on making sure you choose the right agent, as you may need to rely on them when it really matters

Property is likely to be your most expensive asset. When selling your home, choosing a good estate agent to work with you (for what can sometimes be an arduous few months) is essential to achieving the best outcome.

Ask any experienced estate agent where their hard work begins and they will tell you that it’s from the point of securing a purchaser; the process of reaching the best negotiations on price once you have a willing buyer and then the often drawn out process of chains where numerous estate agents and a line of solicitors are all working (some better than others) to achieve the same goal.

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This is where a good, knowledgeable and experienced agent can often save the day, when a chain or sale is looking rocky. A good agent will have the knowledge of the entire process. They will be able to offer the best solution for a given situation, and the best agents can come up with some very creative solutions!

A good starting point for choosing the right agent is someone who the seller feels that they can communicate with freely, an agent who they consider to be proactive, reliable and trustworthy, and, most importantly, that is going to listen to their needs.

Recent statistics demonstrate that sellers do not choose an agent because they offer ‘the cheapest fee’, nor the agent quoting the highest selling price. Top of the list is service, so don’t forget to ask your chosen selling agent exactly what services they offer.

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• Check to see whether the agent you are choosing is regulated by a trade body such as NAEA Propertmark, RICS or ARLA. These agents work under stringent ethical policies.

• Ask an agent what is included within their services and where they might advertise. Services vary considerably.

• Look at the reliability and experience of the agent. They will probably be handling your largest, most important asset, so a good communicator is essential.


• Choose an agent just because they quoted the cheapest fee. That agent may be equally apathetic during negotiations for you.

• Rely on just the internet for marketing. You will also need a friendly face to help promote your property.

• Assume that all agents offer the same service.

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