Essex Life Food & Drink Awards 2018 winners: Customer Service Award

PUBLISHED: 12:10 28 September 2018

Customer Service Award

Customer Service Award

This content is subject to copyright.

We reveal the winner for the Customer Service award. Sponsored by Hatfields Home Furnishers.

Service has to be just right — not lacking, but not intrusive either. Judges looked for the establishment that blends warmth and courtesy with knowledge and efficiency.

Our finalists were...

The Chophouse, Braintree

At The Chophouse Braintree we champion relaxed fine dining. We aim to deliver outstanding food served by our friendly team in comfortable surroundings. By supporting local producers, we can create extraordinary dishes that highlight the best Essex has to offer. No snobbery or pretence, just honest, delicious food and a magical experience.

Channels Bar and Brasserie, Chelmsford

Set in glorious parkland, within a quintessential 15th century farmhouse, Channels Bar & Brasserie is undoubtedly one of the best destination restaurants in Essex. The waiting team at Channels are carefully chosen for their interpersonal skills and are trained to have a thorough knowledge of the menu and wine lists, to understand the chef’s culinary style, provenance of the ingredients and the importance of the customer experience.

Pig & Whistle, Chelmsford

We believe this is Chelmsford’s premier, cosy countryside dining experience, offering relaxed lunch, scrumptious afternoon tea, sun terrace dining, candlelit evenings and a delicious Sunday lunch, and all just 10 minutes from the city centre. We’re proud of our fantastic food, cosy atmosphere and superb customer service.


And the winner is.... Pig & Whistle Restaurant!


To find out more about the awards visit


Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files

Please log in to leave a comment and share your views with other Essex Life visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Essex Life staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Essex Life account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

More from Food & Drink

Friday, November 16, 2018

Being home to so many wonderful places to eat choosing where to go for dinner can often be difficult. With that in mind we’ve picked 20 of our favourite places to help you decide

Read more
Tuesday, November 13, 2018

Stephanie Mackentyre continues her tour of Essex’s best eateries by stopping to eat at Dedham’s Sun Inn with her pooch

Read more
Friday, October 26, 2018

CyclesUK are a leading independent bike retail chain based in Essex and they have held a public vote to find the cafes that local cyclists love. The results are in and these are 10 of the best cycling cafes in Essex

Read more
Tuesday, October 23, 2018

Looking for somewhere special to enjoy a festive lunch with family and friends?

Read more
Tuesday, October 23, 2018

A hearty portion of pie and mash has been an Essex dining staple enjoyed for generations. We pick 15 places to go for a tasty portion of this local favourite

Read more
Tuesday, October 16, 2018

As an enduring British institution, it’s incredibly important to get your Sunday lunch right. Here are 12 pubs in Essex that know how to deliver precisely what you require.

Read more
Tuesday, October 9, 2018

The Essex Life Food & Drink Awards for 2018 took place on September 27th at Down Hall Hotel

Read more
Tuesday, October 9, 2018

Treat yourself to a pint of real ale surrounded by fresh sea air and coastal views at any one of these 12 glorious Essex pubs

Read more
Tuesday, October 2, 2018

Advances in agricultural technology have meant that the harvest scene across the county is much different today than decades ago. Hannah Salisbury from the Essex Record Office looks back at times gone past

Read more
Friday, September 28, 2018

We reveal the winner for the Chef of the Year award. Sponsored by Allstaff Employment

Read more

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy

Follow us on Twitter

Like us on Facebook

Topics of Interest

Food and Drink Directory

Local Business Directory

Search For a Car In Your Area

Property Search