Essex Life Food & Drink Awards 2018 winners: Customer Service Award

PUBLISHED: 12:10 28 September 2018

Customer Service Award

Customer Service Award

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We reveal the winner for the Customer Service award. Sponsored by Hatfields Home Furnishers.

Service has to be just right — not lacking, but not intrusive either. Judges looked for the establishment that blends warmth and courtesy with knowledge and efficiency.

Our finalists were...

The Chophouse, Braintree

At The Chophouse Braintree we champion relaxed fine dining. We aim to deliver outstanding food served by our friendly team in comfortable surroundings. By supporting local producers, we can create extraordinary dishes that highlight the best Essex has to offer. No snobbery or pretence, just honest, delicious food and a magical experience.

Channels Bar and Brasserie, Chelmsford

Set in glorious parkland, within a quintessential 15th century farmhouse, Channels Bar & Brasserie is undoubtedly one of the best destination restaurants in Essex. The waiting team at Channels are carefully chosen for their interpersonal skills and are trained to have a thorough knowledge of the menu and wine lists, to understand the chef’s culinary style, provenance of the ingredients and the importance of the customer experience.

Pig & Whistle, Chelmsford

We believe this is Chelmsford’s premier, cosy countryside dining experience, offering relaxed lunch, scrumptious afternoon tea, sun terrace dining, candlelit evenings and a delicious Sunday lunch, and all just 10 minutes from the city centre. We’re proud of our fantastic food, cosy atmosphere and superb customer service.


And the winner is.... Pig & Whistle Restaurant!


To find out more about the awards visit

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